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Printer needs to know about new router

Questions: I have an XX wireless printer that worked well with my old D-Link router. I just replaced the router with a new Netgear Wireless Dual Band Router and with a new SSID (Service Set Identifier). Now when I send a print job to the printer, it doesn't print. I get an error that the printer is offline. What can I do?

Answers: If you have installed new wireless networking gear and changed your SSID, I would assume that you simply neglected updating the printer configuration so that it knows how to connect to the new wireless router.

Unlike your computer, which will show you the list of available wireless networks and allow for you to connect to them, the printer doesn't make this as obvious. This is because the information needed to connect to your router was configured when you first set up the printer. And that means the print-er is simply trying to connect to a wireless router that is no longer there with that old information.

The quickest way to get the printer back online would be to go back through the steps you took when you originally set up the printer. This will give you the opportunity to put in the new SSID and configure any passwords your new router may require so that the printer can connect properly. More advanced wireless printers will have a configuration menu that will let you update the relevant information, but just going back over the original steps might be simpler.


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